References and further reading

Icône de l'outil pédagogique References and further reading
  1. Alkan Olsson, J, Bockstaller, C., Weinzaepflen, E., Stapleton, L., Garrod, G. et al., 2007. An extended package of definitions of indicators and operational methodologies to assess them, including preliminary results on aggregated indicators, a test set of thresholds, critical values and ranges and targets – for being implemented in Prototype 2, D2.1.2, SEAMLESS integrated project, EU 6th Framework Programme, contract no. 010036-2,, 69 , 73 pp.
  2. Andersen, B., Fagerhaug, T., 2002. Eight steps to a new performance measurement system, Quality Progress 35 (2) pp 1125-
  3. Engelkemeyer, S., Voss, R., 2000. Bearing the gift of royal performance indicators, Quality Progress, 33 (2) pp 35-
  4. Hammond A, et al., 1995. Environmental indicators: a systematic approach to measuring and reporting an environmental policy performance in the context of sustainable development. World Resources Institute, Washington, DC, 43pp.
  5. Kaplan, R. S. and D. P. Norton. 2001. Transforming the balanced scorecard from performance measurement to strategic management: Part I. Accounting Horizons (March): 87-104.
  6. Pérez, I., Bigot, G., Josien, E., Bousset, J.P., Majewsky, E., Thérond, O., Thénard, V., Bergez, J.-E., 2007. Documentation of baseline and policy scenarios for Test Case 11. SEAMLESS report no. 23.
  7. Wireman, T., 1998. Developing performance indicators in maintenance, New York, Industrial Press.
  8. Wireman, T., 2004. Benchmarking Best Practice in Maintenance Management, New York, Industrial Press Inc.

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